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JackpotCity Casino Review

Explore the online casino with fantastic mobile and live gaming.

  • JackpotCity Casino Facts
Editors rating
Empty Rating Stars
Full Rating Stars
4.4 / 5
The Good:
  • Generous deposit and free spins welcome bonus
  • Over 25 years’ experience
  • Low minimum deposits and withdrawals
What needs improvement:
  • No phone-based customer support
  • Just 7 days to use welcome offer
Welcome Bonus: Up to £100
+ 100 free spins
T&C's Apply
50x wagering, $20 Min deposit, New customers only Full terms apply
Payout: 97.43%
Payout Speed: 24 hours
Payout Options:
MastercardNetellerPaypalRapidTransferSkrillVisa
Platforms:
Play at JackpotCity Casino

50x wagering, $20 Min deposit, New customers only Full terms apply

JackpotCity Casino Overview

JackpotCity is a stalwart among UK online casinos, having operated since 1998. Its experience shows with the well-curated library of popular and regularly updated games, generous range of welcome and reload bonuses, and accommodatingly low minimum deposits and withdrawals of just £5.

New players can also look forward to a free casino app available for iPhone and Android and round-the-clock customer support. However, even the longest-running casinos aren’t perfect, and there is room for improvement among the strict expiry date for the welcome bonus and lack of phone support.

JackpotCity UK Online Casino Review 2024

Bonus and Offers :
86
Software and Games :
82
Banking and Security :
94
Mobile Game Selection :
92

How to Register at JackpotCity Casino

  1. Visit JackpotCity Casino UK using one of the links on this page.
  2. Select the orange 'Join' button in the top-right corner.
  3. Fill in the sign-up form by entering your name and date of birth, choosing your username and password, and providing your contact details.
  4. Set your deposit limits and communication preferences, and agree to the terms and conditions.
  5. Click the 'Register' button to complete the process, after which you can log in your JackpotCity Casino account!

It's worth noting that as part of regulation compliance with the UKGC, you’ll need to verify your identity to play real money games at JackpotCity Casino. This involves providing a digital copy of your driving licence or passport and a utility bill or bank statement dated in the last three months.

JackpotCity Casino Bonuses and Offers

Welcome Bonus

JackpotCity has an eye-catching welcome bonus that is among the most generous up for grabs at UK online casinos. It comprises a 100% deposit match of up to £100, plus 100 no wagering free spins on the exclusive slot JackpotCity Gold Blitz.

This bonus is available to new players who make an initial deposit of at least £20, although several payment methods are excluded from claiming it. While there’s no wagering on the free spins, the deposit match has wagering requirements of 50x, which is quite steep. We also suggest using the welcome bonus immediately, as you have only seven days after it’s been activated before it expires.

JackpotCity Casino welcome bonus
Bonus 100% deposit match up to £100 + 100 free spins on JackpotCity Gold Blitz
1st deposit £20
No. of deposits 1
Bonus code N/A
Time limit 7 days
Wagering requirements Deposit match: 50x
Free spins: None
Game contributions Slots (100%), table games excluding baccarat (8%)
Excluded deposit methods Neteller, PayPal, Skrill, Rapid Transfer

Reload Bonuses and Loyalty Schemes

While JackpotCity Casino doesn’t offer a VIP or loyalty scheme, there are a handful of regular reload bonuses. The most potentially lucrative is ‘Spin your way to £1 million’, which gives you 10 no deposit free spins to use on Mega Money Wheel every day.

The casino is also part of Pragmatic Play’s Drops & Wins scheme, meaning you can opt in for the chance to get random prize drops of up to £2,500 by playing selected slots. Other notable reload promotions include a daily live roulette offer and frequent tournaments.

UK Online Casino

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JackpotCity Casino Games

There are 700+ real money games to enjoy at JackpotCity, covering traditional slots and table games to entertaining Slingo and crash options. The collection is sourced from an impressive list of software providers, and you’ll find popular releases from the likes of IGT and Big Time Gaming.

Slots

Online slots take up the majority of the games library at JackpotCity, and there’s no shortage of categories to choose from. You can hit the reels on the 'Top 20' picks, progressive jackpots including Wowpots, Megaways, branded slots, and much more.

Overall, there's a wide variety of themes available, accompanied by a good mix of betting limits and volatility levels to suit all players. If high RTP titles are your preference, we suggest Sugar Rush (97.50%) and Sweet Bonanza 1000 (96.53%), while players wanting multi-figure top prizes can play numerous slots in the Mega Moolah series.

Table Games

Table game enthusiasts can pick from over 20 roulette and 25+ blackjack RNG options at JackpotCity Casino, although baccarat fans will presumably be frustrated to learn that the game is restricted to only a few live casino titles.

On a more positive note, the roulette and blackjack selection include numerous fun variants, such as Vegas Downtown Blackjack and Volcano Roulette Multiball. If you prefer games that accommodate a more conservative budget, you can play the likes of 10p Roulette and Classic Blackjack Noble Diamonds.

Bingo and Other Games

While JackpotCity Casino sadly doesn’t offer any bingo or keno games, there are other game types available. We particularly enjoyed the selection of instant win and scratch card titles, such as Chaos Crew Scratch and Thunderstruck II Scratch.

There's also 45+ Slingo titles to choose from and exciting crash games like Spaceman and Aviator.

JackpotCity Live Casino

JackpotCity Casino hosts a small live dealer platform featuring just 40 over games. There’s clearly an emphasis on quality over quantity, as you can play well-known releases from Evolution, Pragmatic Play and OnAir Entertainment. The available titles include live blackjack, live roulette and live baccarat variants, along with fun game shows like Mega Wheel, Crazy Time and Sweet Bonanza Candyland.

The live casino offering is well-organised into several tabs by game type, while the games themselves ensure immersive fun via interactive live chat features and huge potential top prizes. You can also win Drops & Wins rewards by playing highlighted live Pragmatic Play games.

JackpotCity Casino Licensing and Security

The legitimacy of JackpotCity Casino certainly isn’t an issue. The platform is run by the highly reputable Betway Limited and holds licences from the Gambling Commission (UKGC) and Malta Gaming Authority (MGA). The servers holding your personal and financial information use SSL encryption and have a valid certificate verified by Google Trust Services. 

We were equally pleased to see a variety of responsible gambling tools available via both the desktop site and mobile platform under 'Safer Gambling'. Here you'll also find resources and guidance on staying in control of your betting and other helpful information.

JackpotCity Mobile Casino and App

JackpotCity has it all when it comes to mobile gaming, with both a seamless mobile site and free casino app you can download to your iPhone or Android. In both cases, the platform is easy to use, with no drop in quality or aesthetics across various screen sizes. The horizontal scrolling options and extra footer menu makes finding your favourite games on mobile a breeze too.

Of the two, we suggest downloading the JackpotCity app from your respective app store, as you can then also enable push notifications to find out when new bonuses, promotions and tournaments are available.

Some of the UK's Most Competitive Bonuses

There’s a generous welcome bonus featuring a 100% deposit match of up to £100 and 100 no wagering free spins waiting for new players at JackpotCity. Check out the latest sign-up offers for JackpotCity and other leading UK casinos below:

JackpotCity Casino Payment Methods

JackpotCity Casino accepts a small but secure range of banking methods for UK players. These include debit cards such as Mastercard and Visa, e-wallets like Neteller, PayPal and Skrill, and Rapid Transfer. There is also the added convenience of very low minimum deposit and withdrawal amounts of £5.

Additionally, withdrawal requests are processed within just 24 hours. Both the maximum amount permitted and overall payout speed vary depending on the method you use, with Mastercard and Visa offering the slowest cashouts, but also the highest max limit of £10,000.

  • Maestrocard Icon
  • Neteller Icon
  • PayPal Icon
  • Rapid Transfer Icon
  • Skrill Icon
  • Visa Icon

1-5 working days

Payout Speed

£5

Min Deposit

£5

Min Withdrawal

£10,000

Max Withdrawal

1-2 working days

Payout Speed

£5

Min Deposit

£5

Min Withdrawal

£2,000

Max Withdrawal

1-2 working days

Payout Speed

£5

Min Deposit

£5

Min Withdrawal

£1,000

Max Withdrawal

1-2 working days

Payout Speed

£5

Min Deposit

£5

Min Withdrawal

£10,000

Max Withdrawal

1-2 working days

Payout Speed

£5

Min Deposit

£5

Min Withdrawal

£2,000

Max Withdrawal

1-5 working days

Payout Speed

£5

Min Deposit

£5

Min Withdrawal

£10,000

Max Withdrawal

JackpotCity Casino Customer Support

JackpotCity offers customer support via email, which is operated by a team you can contact 24/7, and live chat available daily between 8am to 11pm. While the lack of phone support is disappointing, both channels are overseen by efficient and professional support staff who easily and quickly dealt with our queries when we got in touch.

If you’d prefer to avoid reaching out to their team, you can also access a detailed FAQs section using the ‘Help and Support’ link. The available questions cover numerous topics, offering assistance for everything from account verification to claiming bonuses and promotions.

JackpotCity Casino Sister Sites

JackpotCity Casino is managed by Betway Limited, so it has several notable sister sites that are also available to UK players. These include Betway, Hippodrome Casino and Spin Casino. We have casino reviews for numerous JackpotCity sister sites.

Frequently Asked Questions

Is JackpotCity Casino UK safe and legit?

Yes, JackpotCity Casino is managed by the reputable parent company Betway Limited and more importantly, is fully licensed by the UKGC and MGA. The casino also protects players’ data and transactions using SSL encryption measures.

Who owns JackpotCity Casino?

Betway Limited, a company registered in Malta, operates JackpotCity Casino. JackpotCity is one of numerous UK online casinos in its portfolio, along with Betway, Hippodrome Casino and Spin Casino.

How long do withdrawals take at JackpotCity Casino?

JackpotCity Casino processes withdrawal requests within 24 hours. Among the accepted cashout options, Neteller, PayPal, Rapid Transfer and Skrill tend to pay out the quickest, delivering your winnings within one to two working days.

Can I play at JackpotCity Casino on mobile?

Yes, JackpotCity Casino has a complete mobile platform that gives you the option to use either the smartphone site or free casino app. We suggest downloading the app to get more perks and personalisation features.

Where can I play JackpotCity Casino UK games?

You can play JackpotCity Casino real money games by logging in to the casino’s desktop site or mobile platform designed for your tablet or smartphone. We also have free casino games for hundreds of titles right here at Casino.co.uk if you’d prefer to try out demo versions before visiting JackpotCity.

Alan Kendal

Alan is based in Liverpool, UK and is a seasoned iGaming and sports betting writer and editor. He has a passion for online gambling, casinos and slots, and has been writing detailed reviews and guides for nearly two decades. Alan's work has been published in many media publications in regulated markets, including the UK, US and Canada, and provides players with the latest tips, bonuses and trends so they can make well-informed gambling decisions.

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