The Vic Overview
The Vic’s online casino was launched in 2021 to accompany the Grosvenor Victoria Casino, a famous gambling venue in London that originally opened in 1964. It hosts a library of over 900 games, which are spearheaded by live dealer titles streamed directly from the Grosvenor Victoria floor, which is a perk you won’t find at most UK online casinos.
The welcome promo that matches your first £20 deposit offers more bonus funds than the £10 awaiting new players at Betano, but it’s the regular offers at The Vic that help the casino stand out. Aside from the coins-based loyalty scheme, there’s daily free-to-play chances to win free spins and cash, regular slots tournaments and Drops & Wins rewards.
While it can’t match the conveniently low £5 transaction limits at Coral and William Hill, the casino does make up for it with quick payouts. However, we did have to take points off The Vic for supporting fewer payment methods than most top-rated real money casinos and neglecting to include an iPhone app with its mobile platform.
Jon Young, Slots Expert: “In my opinion, the fun slots and impressive variety of bonuses at The Vic made me feel looked after, almost like I was playing at the Grosvenor Victoria in person. However, the limited payment options and Android-only app both failed to add much value to my experience.”
Player Review – Rob Mclaughlin (Trustpilot): “This casino has got top games, big jackpots, fast withdrawals and I haven't had any issues as of yet. I made a withdrawal request and got it around half an hour later, so thumbs up from me guys.”
Our Expert Rating
From testing its payment methods and customer support to checking out its latest promotions and slots, we used our multi-step process in our review of The Vic to ensure that we could identify exactly where the casino’s strengths and weaknesses lie. Here's everything we’ve covered:
How Does The Vic Compare to Top UK Casino Sites?
| Casino | Games | Welcome Bonus | Minimum Deposit |
|---|---|---|---|
| The Vic | 900+ | Deposit £20, Get £40 | £10 |
| Duelz | 2,200+ | Deposit £25, Get 140 Free Spins | £20 |
| Betano | 1,500+ | £10 Bonus + 50 Free Spins | £5 |
| All British Casino | 1,200+ | 100 Free Spins + 10% Cashback | £10 |
| Jackpot City Casino | 800+ | 100% up to £100 + 100 Free Spins | £5 |
| Betway Casino | 500+ | Wager £10 and Get 150 Free Spins | £5 |
How to Register at The Vic
Creating an account as a new player at The Vic is pleasingly straightforward, and when we did it for ourselves as part of this review the whole process took us just three minutes. Here’s everything you need to do to get started:
- Visit The Vic: Use one of our links in this review and hit the ‘Join’ button in the top-right corner on both desktop and mobile.
- Enter your details: Fill in the first form with your email address and the username and password you want to use for your account.
- Complete signing up: Enter your personal and contact details, set your marketing preferences and deposit limits, and agree to the terms and conditions.
- Fund your account: Follow the instructions to make a £20 deposit in order to activate the welcome bonus. Alternatively, you can continue to sign up without claiming the offer.
- Log in: Your account will then be ready for you to start playing real money games.
Do I Need to Verify My Casino Account at The Vic?
Yes, you will need to verify your account at The Vic in order to complete Know Your Customer (KYC) checks, and we were asked to provide proof of ID and address documents after our first log in following registration. We found the document uploader provided by the casino to be easy to use, and the documents were verified within 24 hours.
The Vic Casino Bonuses and Offers
The Vic Welcome Bonus
The Vic’s welcome bonus effectively gives you a 100% match on your first deposit of £20, meaning your bankroll is boosted to £40 in total. You can use the £20 in bonus funds on a range of 17 slots including popular titles like Big Bass Bonanza and Sugar Rush, plus the live casino game Grosvenor Roulette.
In that respect, this offer is more flexible than the welcome bonuses at top-rated UK casinos such as Coral and Betway, which restrict you to 6 and 5 games respectively. However, the £20 minimum deposit is double the £10 required by both casinos, while the £20 bonus is subject to the maximum 10x wagering requirements, which may potentially make it difficult and time-consuming to cash out any winnings.
Other notable T&Cs include PayPal and PaysafeCard deposits being excluded from the promo and the £2,000 maximum win limit, which is far more accommodating than the £100 cap imposed by NetBet and Betano’s recently introduced sign up offers.
| The Vic Welcome Bonus | |
|---|---|
| 💰 Bonus | Deposit £20, get £40 |
| 1️⃣ 1st Deposit | Yes |
| 🪙 Minimum Deposit | £20 |
| 🔢 Bonus Code | N/A |
| ⏰ Time Limit | 30 days |
| 💷 Max Bet | N/A |
| 🤑 Max Win | £2,000 |
| 📋 Wagering Requirements | 10x |
| 🎰 Game Contributions | Slots: 100%, All other games: 0% |
| ❌ Excluded Deposit Methods | PayPal, PaysafeCard |
The Vic Loyalty Scheme
The Vic runs a loyalty scheme named Vic Coins, which gives you 3 coins for every £1 you wager on exclusive slots, 2 for every £1 played on ‘Scratchcards’ (actually Slingo and instant win games), and 1 for every £1 on all other games. You can redeem your coins for prizes and bonuses once you’ve earned 1,000, meaning you need to wager at least £334 to complete this feat and the scheme likely isn’t suitable for budget players.
Considering all loyalty bonuses also come with 10x wagering requirements, in our opinion this scheme entails less value for money than the Coral Coins programme and VIP Scheme at Luna Casino, which conversely only requires you to wager a minimum of £200 to progress from the lowest Bronze tier.
The Vic Reload Promotions and Bonuses for Existing Players
The Vic runs an eye-catching variety of regular casino bonuses, even more than its sister site Grosvenor Casino. These include:
- Victoria Spinner: A free-to-play daily wheel game, offering the chance to win rewards including free spins, entries to prize draws and cash prizes of up to £100.
- Drops & Wins: Similarly to other casinos that take part in the scheme, you can play selected Pragmatic Play slots to potentially win prize drops and daily leaderboards.
- Slots tournaments: The Vic frequently hosts its own slots tournaments, which run weekly from Thursday to Wednesday. At the time of our review, the ongoing tournament offers a top prize of 500 free spins to players who entered and wagered £10 on selected slots.
The Vic Casino Games
The Vic is home to over 900 games, comprising the usual mix of slots, table games and live dealer options. For players who enjoy having large collections at their fingertips, the library is considerably smaller than at Coral (5,550+) and Casumo (3,850+), but still features popular titles from over 15 renowned software providers such as Pragmatic Play, NetEnt and Red Tiger.
The main navigation menu splits the selection between just four tabs, but each of these have helpful sub-menus to refine your search, such as ‘Classics’, ‘Megaways’ and ‘Drops & Wins’ for the slots. Alternatively, you can search for games directly (albeit with occasionally slow response times to load results) and browse lists by provider.
The Vic Slots
There are approximately 800 online slots available to play at The Vic. These include plenty that also have physical machines at the Grosvenor Victoria in London, such as Hot Deluxe and Lord of the Ocean. The Vic adds new slots fairly regularly, as we could try Fourfold the Gold and 3 Wonders Catch a week after they had been released.
The casino devotes notable attention to the 110+ progressive jackpot slots available via the ‘Jackpots’ tab, which hosts games across the WowPot!, Jackpot King and Mega Jackpots networks. These include Queen of Alexandria WowPot! and Wolf Blaze WowPot! Megaways, which were sporting a live jackpot of nearly £12.8 million at the time of our review.
An area for improvement is the number of Megaways slots, as there are only 20 available, which is one-tenth of the 205+ you can play at Casumo by comparison.
Jon Young, Slots Expert: “Lord of the Ocean caught my attention because it was sat among the ‘Top Slots’, so I played that for a few dozen spins. I was surprised to learn it was released back in 2008, as still offers decent graphics by today’s standards and the top prize of 10,044x your stake is comfortably higher than some of the most popular slots right now, like Big Bass Bonanza (2,100x).”
Top 3 The Vic Slots with Highest RTP
Another aspect in which The Vic’s slots selection doesn’t fall short is its collection of games with high return to player (RTP) percentages, with plenty to choose from with payout rates above 97%. Here are the top three we suggest giving a spin:
- Blood Suckers (NetEnt) – 98.00% RTP
- Aztec Power Nudge (Pragmatic Play) – 97.57% RTP
- Sugar Rush 1000 (Pragmatic Play) – 97.50% RTP
The Vic Live Casino
Suitably for an online casino associated with a famous gambling venue in London, The Vic’s live dealer platform is especially immersive and fun. It hosts over 120 titles mainly sourced from Evolution, which is the most of our top 10 UK casinos and easily places it among our recommended live casinos for Brits.
The available games comprise a good mix of established favourites like Crazy Time and Cash or Crash, as well as the unique opportunity to join games streamed directly from Grosvenor Casino, such as The Vic London Roulette.
We were also impressed with the betting limits that range from £0.10 per bet all the way up to £20,000 per round or spin, which makes it easy for players of all bankrolls to take a seat at the virtual table.
On the whole, the games are of high quality, with the action overseen by friendly and engaging hosts and interactive live chat features that let you converse with other players throughout. Unlike at some other casinos such as Casumo, you can normally use any bonus funds in your account on live games too.
The Vic Table Games
The 65+ RNG table games available to play at The Vic means that the size of the collection can be considered slightly above average, as there’s more to choose from than at Coral (50+) and Luna Casino (30+), but fewer than at Midnite (100+). The selection is heavily weighted towards blackjack and roulette, but there are a handful of options covering baccarat, craps and poker variants.
The Vic does particularly well at catering to budget players on this front, as you can play games like Blackjack 5-Hand Low Stake from as little as £0.05 a hand, alongside more well-known options such as 10p Roulette and slots tie-ins like Age of the Gods Roulette.
However, the casino needs to fix the navigation when it comes to table games, as we could only see most roulette options via the ‘Top Table’ section of the ‘Tables’ tab, instead of the specific ‘Roulette’ menu.
| Table Game | No. of Games | Top Game | Provider |
|---|---|---|---|
| ♣️ Blackjack | 28 | Blackjack 5-Hand Low Stakes | Realistic Games |
| ⚪ Roulette | 25 | Age of the Gods Roulette | Playtech |
| ♥️ Poker | 6 | 3-Card Stud | IGT |
| ♠️ Baccarat | 5 | Punto Banco | Realistic Games |
| 🎲 Craps | 1 | Live Craps | Evolution Gaming |
| 🃏 Video poker | 1 | Video Poker Live | Evolution Gaming |
The Vic Bingo and Other Games
Sadly, The Vic doesn’t offer any RNG or live bingo games, although we did come across a small selection of slots with bingo-themed elements like Fruity Classic during our review.
On a more positive note, there are just over 20 Slingo and instant win games, although these are somewhat confusingly categorised under ‘Scratchcards’ (which is useful to know if you’re planning on taking advantage of the loyalty scheme). The name of this section is particularly unhelpful, given you can’t play actual online scratch card games at The Vic.
The Vic Mobile Casino and App
Overall, The Vic’s mobile platform is fairly solid, although the glaring absence of an app for iPhone automatically means that it isn’t at the level of the best mobile casinos available to UK players.
Both the smartphone site and Android app offer a very similar experience, with the entire library of 900+ titles available on desktop and similar navigation tools for finding and selecting games.
When we tested both, slots loaded quickly with high-quality graphics and minimal buffering, irrespective of whether we were connected to wi-fi or mobile data. Android players may understandably be put off by the app’s low rating of just 2.8 stars on the Google Play Store, although it is worth noting that this is from just 11 reviews and seemingly from players complaining about losing money on games.
Ironically, despite the fact that there isn’t currently an iPhone app for The Vic, mobile players can deposit and withdraw with Apple Pay but not Google Pay, meaning the casino has room to offer one-touch payments on Android.
Jon Young, Slots Expert: “The Vic delivered everything I’d expect from a smartphone casino app in 2026 when I downloaded it on Android, and it allowed me to both find and load games quickly. The interface also displayed helpful info for each game without appearing too crowded, and the only issue I encountered was the app crashing once when I was trying to access the live chat support.”
Player Review – Ross Burgess (Google Play Store): “It’s really good, easy to use and plenty of great games to play.”
The Vic Payment Methods
Players at The Vic can deposit and withdraw money using a relatively small range of commonly accepted payment methods, including Visa and Mastercard debit cards, PayPal, Apple Pay and PaysafeCard. In total, there are 6 deposit and 5 withdrawal options available, giving you slightly more flexibility than at Betano and talkSPORT BET, but noticeably less compared to the 10+ methods accepted at Dream Vegas and Grand Ivy.
All of these have a minimum transaction limit of £10 and maximum of £30,000 (which is higher than Duelz and All British Casino), making the casino equally suitable for minimum deposit and high roller players. However, it would be nice to see the former lowered to £5, as at sister site Grosvenor Casino.
The best aspect of The Vic’s cashier system is that it processes and often delivers cashouts within 24 hours, which will certainly appeal to fans of fast payout casinos. We also felt that it was relatively easy to use, with clear instructions on how to enter your details and add banking methods to your account.
The Vic Customer Support
The Vic offers assistance via two main customer support channels across live chat and, in an increasing rarity among UK casinos, over the phone. However, the casino does fall short compared to top-rated competitors by offering neither (outside of bot-based support) 24/7 like at Midnite and Coral, and by not having a dedicated email address you can use to speak to support agents.
The quality of the live chat support varies, depending on whether you’re able to speak to actual staff or forced to message the chat bot. Conversely, the phone-based support was largely helpful and quick, although The Vic could easily advertise the availability of this option more across the site.
There’s also a standard FAQs section featuring how to guides on topics including payments, promotions and responsible gambling. While it has sufficient information to cover common basic queries, you will likely find yourself needing to rely on the other channels if you encounter more specific problems.
- 💬 Live chat: 24/7 (7am - 10:30pm daily for human support)
- 📱 Phone: 0800 086 8457 (10am - 6pm Mondays to Saturdays)
- ❓ FAQs
- 🌎 Languages: English
Jon Young, Slots Expert: “I gave The Vic’s AI chatbot a try outside of office hours and found it provided accurate answers to my questions about payment options. However, when I quizzed it about the wagering requirements for a bonus, it offered repetitive replies before suggesting I speak with a human operator when they next became available.”
The Vic Security and Responsible Gambling
The Vic certainly takes its security responsibilities seriously, with a reputation for strict KYC and account verification checks (as we experienced immediately after creating an account). The casino uses industry standard 128-bit SSL encryption to keep players’ money and personal data safe from unauthorised third-party access, and is also VeriSign Secured to offer a further layer of protection.
While you’re encouraged to set deposit limits during the sign up process, you can still access a range of responsible gambling tools after, including reality checks, self-exclusion options and the ability to cap the amount you can lose each month via the cashier. Players who are concerned about problem gambling can also access a dedicated ‘Safer Gambling’ hub with detailed advice, as well as independent resources and charities including GamCare, GambleAware and GAMSTOP from every page.
Frequently Asked Questions
Who owns The Vic online casino?
The Vic is owned and operated by Rank Interactive, the online arm of one of the UK’s largest casino operators. It is associated with Grosvenor Victoria, a famous land-based casino in London.
Is The Vic the same as Grosvenor Casino?
No, The Vic and Grosvenor Casino are separate online casinos, both of which are available to players in the UK. While Grosvenor Casino is themed around the wider Grosvenor Casinos brand, The Vic is specifically associated with the Grosvenor Victoria venue in London.
Does The Vic also have a sportsbook?
No, The Vic is an online gambling site and app that solely hosts casino games. It doesn’t include a sportsbook that allows you to place bets on live sporting events.
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